Mental Health Aware
Employers Organisations Charities Companies Schools Colleges Universities SMEs

The accreditation scheme for mental health aware businesses, organisations, charities, employers, small businesses, universities, schools and colleges…. 

Why the Tick?

Here at the Mental Health Awareness Programme, we do not believe in ticking boxes as an effective solution to supporting mental health needs. Instead, we believe it takes a culture and a community to make mental health support effective across an organisation.

We consider (and provide training for) three levels of awareness within an organisation:

Three Core Elements

There are three elements to a mental health aware organisation recognised by the Mental Health Tick:


A mentally healthy organisation is one that makes sure that all staff (and volunteers) have access to mental health awareness training. Organisations should have in place online or in-person learning covering:

  • What is Mental Health?
  • Factors affecting Mental Health
  • Common low-level Mental Health problems
  • The impact of Mental Health difficulties
  • Ways you can help others’ Mental Health


It takes action from the top down to set the values, ethos and culture of the organisation and make it alright to recognise the full spectrum of mental health (from good wellbeing down). One of the biggest factors that help decrease the chances of poor mental health becoming a difficulty is the access to a support network and the right culture helps to support people to talk about their experiences.

Programmes like the National Mental Health Aware Leaders Certification train those who influence the culture and ethos of teams and organisations to reflect on their leadership styles and meet the needs of their staff.


For those in crisis, there is an expectation that an organisation has staff trained to assist and signpost to appropriate support services, such as qualified Mental  Health First Aiders.

High-emotion roles are risk assessed to ensure that staff are kept safe. Professional Development and training needs in mental health are identified across the organisation.


An audit of staff provision and culture.

Action Plan

An action plan based on the needs identified in the audit.

Risk Assessment

A risk assessment undertaken for emotionally demanding roles.

Assessment Submission


Key leaders have been assessed for their commitment to mental health friendly leadership by completion of a programme similar to the National Mental Health Aware Leaders or National Educational Leaders in Mental Health Certifications.


Provision of support for those in crisis, such as Mental Health First Aiders.
For those supporting young people, pupils or service users, this includes ensuring they are supported with their mental health needs.


Universal mental health awareness training available for all staff and volunteers.

Assessment Process

Once an application is received, one of our assessors will be in touch to arrange your assessment and confirm your assessment price (which include one year’s accreditation).

The assessment consists of:

  • A review of the submission;
  • Certification check for Mental Health Aware Leaders and Mental Health First Aiders;
  •  Interviews with senior leaders, managers and employees;
  • Compilation of a summary report.


Because of their duty of care, there are additional requirements for:

  • educational settings
  • providers of people services
  • providers serving vulnerable clients

Next steps
Take action today

Get in touch to find out how your organisation can be recognised for their mental health awareness.

Find out more

Get in touch today to find out more about how you can use the Tick to show your mental health awareness.


+442381 120010